Praveen : Good afternoon, Madam, (greeting)
Librarian : Good afternoon, Praveen. What can I do for you? (offering to help)
Praveen : I need to get some information on animal cells.
Librarian : What is it for, Praveen?
Praveen : I have to make a presentation of animal cells in the seminar next week.
Librarian : That’s fine. (appreciating a proposal)
Praveen : Could you tell me where I can get it, Madam? (making a polite request)
Librarian : Look at that last cupboard. It’s marked REFERENCE.
Praveen : Do you mean the one next to the LITERATURE cupboard?
Librarian : Exactly! There are a number of encyclopaedias in that
cupboard. You will find there ‘Children’s Science Encyclopaedia’. That’s the right book for your reference.
Praveen : Oh, I see. May I borrow it for a day or two? (asking for permission)
Librarian : Sorry, the reference books are not for lending.
Praveen : There is no place around. May I sit here and take notes?
Librarian : Yes, you may. (granting permission)
Praveen : Thank you, Madam. (thanking)
Librarian :Welcome. (responding to thanks)
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