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Saturday, June 11, 2011

Calling ambulance telephon conversation - FOR GRANDMOTHER

Hema: (on the phone) Hello, is it ‘R U Hale & Hearty’ hospital? This is an emergency. Please send an ambulance immediately to 9, 5th Cross, Indira Nagar, Adyar. My 80 yr old grandmother has had a fall. My telephone number is 24912031.

( The ambulance arrives and takes Hema and her grandmother to hospital.) The doctor treats Hema’s grandmother. He asks her to buy some medicines. Hema goes to the pharmacy. While Hema awaits her turn, there are others buying medicines.

A : Can I have a strip of paracetamol tablets, a couple of band-aid strips and a roll of  cotton, please?

B : Can I have something for my cold? Something without sulpha. I’m highly allergic to sulpha.

Hema : Can I have these medicines, please? (hands over prescription) I also need this injection and a disposable syringe …. One moment, let me check the expiry dates of the medicines ….. Could you please put this injection vial and syringe in a separate pack? ….. How much should I pay? ….. (pays and takes the medicines) On her way back, Hema meets her friend Sudha at the lab, who has come with her mother.
Hema : Hello, Sudha!

Sudha : Hello, Hema! One moment …. (to the lab technician) The doctor has asked my mother to go in for a blood test. Here’s the slip. I think she also needs an x-ray. Where do I go for the x-ray?

Lab T : Please wait a minute ….. (busy with some tests)

Sudha : Sorry, Hema. You see …. I came with my mother. She’s been running a high temperature for a couple of days. You seem to have got medicines from the pharmacy.

Hema : Yes. It’s for my grandmother. She had a fall in the bathroom.

Sudha : How sad! …. Sorry, I think I’ll have to go with my mom….

Hema : It’s alright. See you later.

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